Privacy Policy

Last update: June 06, 2024

AlphaCapitalOne (“we”, “us”, “our”) is committed to protecting and respecting your privacy, and to meeting its data protection obligations under the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018. This Privacy Statement describes our privacy practices and explains how and why we collect, use and share your personal information when you visit https://AlphaCapitalOne.com and its sub-domains, or when you purchase or use our products and services ("Services").

This Privacy Statement governs our data collection, processing, and usage practices. It also describes your choices regarding use, access, and correction of your personal information. We periodically update this Privacy Statement. Significant changes will be communicated via email, but we encourage you to review it periodically.

Data Protection Principles

Under the GDPR, AlphaCapitalOne must comply with six data protection principles. Personal information must be:

  • Processed lawfully, fairly, and transparently
  • Collected only for legitimate purposes
  • Adequate, relevant, and limited to what is necessary
  • Accurate and kept up to date
  • Kept only as long as necessary
  • Processed with appropriate security

We are accountable for compliance with these principles.

Data We Collect

We may collect personal information you provide directly, automatically through your use of our services, or from third parties. This may include:

  • Contact information (name, email, phone, address)
  • Financial information (bank, card, or crypto details)
  • Demographic details (date of birth, country)
  • Information provided in forms, purchases, surveys, events, promotions, or customer support

How We Collect Your Data

  • Direct interactions: through forms, subscriptions, or communications
  • Automated interactions: via cookies, logs, analytics
  • Third-party sources: such as payment processors, analytics providers, or public sources

Cookies

We use cookies, beacons, and similar technologies to analyze trends, administer our site, and improve your experience. You can manage cookie preferences in your browser. Rejecting cookies may limit certain features.

How We Use Your Data

  • Send you information, content, and marketing (with opt-out options)
  • Promote and improve our services
  • Process transactions and provide confirmations
  • Provide customer service and respond to inquiries

Purposes for Using Your Data

  • Analyze and improve our services
  • Make account-related decisions (e.g., upgrades)
  • Send technical alerts, updates, and notifications
  • Inform you of changes to terms, policies, or agreements

We may also publish customer testimonials with prior consent.

Retention of Your Data

We retain your data while necessary for legitimate business needs or legal obligations. When no longer required, data will be securely deleted, anonymized, or stored until deletion is possible.

Your Rights

You have rights under data protection laws to:

  • Access your data and request a copy
  • Request corrections to inaccurate data
  • Request deletion or restriction of processing (with limitations)
  • Object to marketing or certain processing
  • Withdraw consent for processing

To exercise these rights, contact us at support@AlphaCapitalOne.com.