Terms of Service

Terms of Use
2025/06/06 03:22:15 - Read more
Please read these Terms of Use and the Risk Disclosure Statement carefully. By clicking the “Start trading now” button or by accessing or using any service made available by us, you agree to be legally bound by these Terms of Use (including the Fee Structure and Risk Disclosure Statement), the Privacy Policy, and all terms incorporated by reference.

Summary of Terms of Use

We, AlphaCapitalOne (hereinafter referred to as “AlphaCapitalOne”, “we” or “us”), located at Kaprova 14, Praha 1, Prague, Czech Republic, under the Regulated United Europe RC: 8363871209, summarize below our Terms of Use to provide an overview of the key rules that apply to your use of our website and trading services. This summary is for convenience only—you must review the full Terms of Use for detailed information about our services, legal rights and obligations, and the risks associated with trading digital assets.

Our Services

AlphaCapitalOne provides a trading platform that allows you to exchange one type of Digital Token for another. Our system automatically matches your orders with open orders from other users. You cannot directly choose a specific counterparty. Orders may be partially filled or matched by multiple trades. At present, AlphaCapitalOne does not support trading between Digital Tokens and Fiat Currency, nor between different types of Fiat Currencies.

Eligibility and Acceptable Use

You must meet eligibility requirements to use our services. Users must be at least 18 years old. Some jurisdictions may restrict or prohibit access to AlphaCapitalOne’s services. Certain behaviors are prohibited, including fraud, market manipulation, providing false information, or damaging our systems. See Section 12 (“Acceptable Use”) for details.

Trading Risks

Trading in Digital Tokens carries significant risks. Do not use AlphaCapitalOne’s services if you do not fully understand these risks.

Other Legal Terms

The full Terms of Use outline important provisions such as indemnification, limitation of liability, warranty disclaimers, and arbitration agreements. Please read them carefully. If you have questions, contact us via the AlphaCapitalOne Help Center.

Complete Terms of Use

These Terms of Use and any terms incorporated herein (“Terms”) govern your use of the AlphaCapitalOne website and the trading services offered (“Services”).

  1. Key Definitions

1.1. “External Account”: Any approved Digital Token account from which you can transfer funds into or out of your AlphaCapitalOne Account.
1.2. “Funds”: Digital Tokens.
1.3. “Fiat Currency”: Any government-issued national currency.
1.4. “AlphaCapitalOne Account”: Your account on our platform where Funds are held on your behalf.
1.5. “AlphaCapitalOne Help Center”: Our customer support portal at https://support.AlphaCapitalOne.plus/hc/en-us.
1.6. “Digital Tokens”: Cryptocurrencies such as Bitcoin, Ethereum, Ripple, and others supported on our platform.
1.7. “Digital Token Account”: Any wallet or account for digital assets that is external to our Services.

  1. Eligibility

2.1. We may restrict Services in certain jurisdictions (“Restricted Locations”).
2.2. By using our platform, you confirm you are over 18, not previously banned, legally authorized to enter agreements, acting for yourself, not located in Restricted Locations, not subject to UN sanctions, and that you have read and understood these Terms and the Risk Disclosure Statement.
2.3. In compliance with our AML/CFT Policy, we may require identity verification and ongoing monitoring. You agree to provide requested documentation. Failure to comply may restrict account access.
2.4. By using our Services, you confirm participation in blockchain activities as part of your professional activity and that you understand the risks of Digital Token trading.

  1. AlphaCapitalOne Account

3.1. We may limit the number of accounts per user.
3.2. To trade, you must register an account, set a strong password, provide accurate details, and maintain security. You are responsible for all activity under your account.
3.3. You are solely responsible for monitoring and securing your account.
3.4. You may not pledge your account funds as collateral without our prior written consent.

  1. Privacy Policy

Please review our Privacy Policy for details on how we handle personal data.

  1. General Obligations

5.1. We may reject or limit trades at our discretion, without prior notice.
5.1.1. Tax Compliance (Accounts $20,000+): You are responsible for complying with tax obligations. AlphaCapitalOne does not provide tax advice.
5.2. You must ensure all information provided is accurate and complete.
5.3. Cancellations: Orders may only be canceled if not yet executed. Trades, once executed, are final unless reversed due to legal or technical reasons.
5.4. For profits exceeding $20,000 or high trading volumes, you may need to provide a Tax Reference Code for verification under EU law.
5.5. Taxes: You are solely responsible for determining and paying applicable taxes.
5.6. Compliance: You must follow all applicable laws and regulations.

  1. Fund Deposits and Withdrawals
    1. Fund Deposits and Withdrawals

    6.1. Silver/Gold plans: max monthly withdrawal $250,000. Upgrades require new deposits (not profits). Withdrawals incur a one-time 5% withdrawal fee + 5% trade income fee.
    6.2. Diamond: $500,000 monthly after 7 days + 6 trades. Master: $750,000 monthly after 5 days + 3 trades. Platinum (VIP): No limit. Accounts above $1,000,000 may have extra SEC-related fees.
    6.3. Payment Source Restriction: All mandatory fees (including upgrades, withdrawals, and tax compliance fees) must be paid from fresh external deposits and cannot be deducted from profits or balances already generated in the account. This rule ensures regulatory compliance and proper accounting, and is binding regardless of account tier.

    1. Account Monitoring and Reporting

    7.1. Accounts are continuously monitored for suspicious activity.
    7.2. Automated or bot-assisted trading without permission may result in suspension.
    7.3. High-tier accounts may request advanced reporting and dedicated support.
    7.4. Users must regularly review their account activity and report suspicious transactions. Account security is a shared responsibility.
    7.5. AlphaCapitalOne reserves the right to temporarily freeze accounts if unusual trading patterns, withdrawal spikes, or suspicious deposits are detected until full verification is complete.
    7.6. We may report any suspicious activities to relevant financial authorities in accordance with AML/CFT requirements.
    7.7. Users acknowledge that AlphaCapitalOne may request additional documentation (e.g., source of funds) at any time, and failure to provide such documents may result in permanent account suspension.
    7.8. Users are prohibited from using multiple accounts to bypass restrictions, limits, or compliance obligations. Violation may result in account termination.

    1. Dispute Resolution

    8.1. All disputes between users and AlphaCapitalOne shall first be addressed through our internal support team.
    8.2. If a resolution cannot be reached within 30 days, disputes shall be escalated to binding arbitration under the laws of the Czech Republic.
    8.3. Arbitration shall be conducted in English, and each party shall bear its own costs, unless otherwise determined by the arbitrator.
    8.4. Users waive the right to participate in class-action lawsuits or class-wide arbitration against AlphaCapitalOne.
    8.5. Any judgment rendered by the arbitrator may be entered in any court with appropriate jurisdiction.

    1. Limitation of Liability

    9.1. AlphaCapitalOne shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or trading opportunities.
    9.2. We are not responsible for losses due to system outages, technical failures, network delays, or unforeseen force majeure events.
    9.3. Our maximum liability to any user shall not exceed the total fees paid to AlphaCapitalOne in the preceding six (6) months.
    9.4. Users accept full responsibility for any tax obligations and trading risks arising from use of our services.
    9.5. AlphaCapitalOne provides no warranties regarding price accuracy, liquidity, or uninterrupted service availability.

    1. Termination of Services

    10.1. AlphaCapitalOne may suspend or terminate user accounts at its discretion for violations of these Terms, AML/CFT regulations, or applicable laws.
    10.2. Upon termination, users must withdraw any remaining balances, subject to applicable fees and compliance checks.
    10.3. Termination does not relieve users of obligations incurred prior to the termination date, including payment of fees and penalties.
    10.4. We reserve the right to permanently block accounts involved in fraud, market manipulation, or any activity deemed harmful to AlphaCapitalOne or its users. In such cases, funds may be frozen and reported to financial authorities.